how to cancel planet fitness membership on app

how to cancel planet fitness membership on app

How to Cancel Planet Fitness Membership on App

Planet Fitness is a popular gym chain that offers a convenient app for its members. If you have decided to cancel your Planet Fitness membership and prefer to do it through the app, here is a step-by-step guide to help you navigate the process.

1. Open the Planet Fitness App

Start by opening the Planet Fitness app on your smartphone. If you don’t have the app, download it from the App Store or Google Play and log in with your Planet Fitness account credentials.

2. Go to the Membership Section

Once you are logged in, navigate to the membership section of the app. This section typically contains information about your membership, billing, and other related details.

3. Locate the Cancellation Option

Look for the cancellation option within the membership section. It may be labeled as “Cancel Membership,” “End Membership,” or something similar. Click on that option to proceed.

4. Review Cancellation Policy

Before canceling your membership, it is essential to review the cancellation policy. Familiarize yourself with any terms and conditions, such as notice periods or fees associated with canceling your membership.

how to cancel planet fitness membership on app

5. Confirm Your Decision

After reviewing the cancellation policy, you will likely be prompted to confirm your decision to cancel. Read the confirmation message carefully and click on the “Confirm” or similar button to proceed.

6. Provide Additional Information

Depending on the app’s design, you may be asked to provide additional information to complete the cancellation process. This could include reasons for canceling or feedback about your experience.

7. Verify Cancellation

Once you have provided any necessary information, the app may ask you to verify your cancellation request. This step is typically in place to prevent accidental cancellations. Follow the instructions provided to complete the verification process.

8. Receive Confirmation

After successfully verifying your cancellation, you should receive a confirmation message or email. This confirmation serves as proof that your Planet Fitness membership has been canceled.

9. Check Billing Statements

Even after canceling your membership, it is recommended to keep an eye on your billing statements. Ensure that you are no longer being charged for your membership and contact Planet Fitness if you notice any discrepancies.

10. Return Membership Card (if applicable)

If you have a physical membership card, you may need to return it to the gym. Check the cancellation policy or contact Planet Fitness to determine if returning the card is necessary.

11. Explore Other Options

If you are canceling your Planet Fitness membership due to specific issues or concerns, consider exploring other options before making a final decision. Planet Fitness offers various membership plans and amenities that may better suit your needs.

12. Seek Customer Support (if needed)

If you encounter any difficulties or have questions during the cancellation process, don’t hesitate to reach out to Planet Fitness customer support. They will be able to assist you and provide guidance throughout the process.

By following these steps, you can easily cancel your Planet Fitness membership through the app. Remember to review the cancellation policy, verify your decision, and keep track of any necessary follow-up actions to ensure a smooth cancellation process.

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