how to cancel planet fitness

how to cancel planet fitness

How to Cancel Planet Fitness

Planet Fitness is a popular gym chain that offers affordable membership options to its customers. However, if you find that you no longer need or want your Planet Fitness membership, you may need to cancel it. Cancelling your membership with Planet Fitness can be done through a few different methods, and in this article, we will provide you with a step-by-step guide on how to cancel your Planet Fitness membership.

Determine your Membership Type

Before you can cancel your Planet Fitness membership, it’s important to determine what type of membership you have. Planet Fitness offers different membership options, such as month-to-month memberships or annual contracts. The cancellation process may vary depending on your membership type.

Review the Cancellation Policy

Take the time to review Planet Fitness’s cancellation policy to understand the terms and conditions associated with cancelling your membership. This information can usually be found on their website or by contacting their customer service department.

Visit your Local Planet Fitness Gym

If you have a month-to-month membership, one of the easiest ways to cancel your Planet Fitness membership is by visiting your local gym. Speak with a staff member at the front desk and inform them that you would like to cancel your membership. They will guide you through the cancellation process and provide you with any necessary paperwork to complete the cancellation.

how to cancel planet fitness

Send a Cancellation Letter

If you have an annual contract membership, you may need to send a cancellation letter to Planet Fitness. Write a formal letter stating that you wish to cancel your membership and include your personal details, such as your name, address, and membership number. Make sure to send the letter via certified mail to ensure it is received and keep a copy for your records.

Cancel Online

Some Planet Fitness locations allow members to cancel their memberships online. Log in to your Planet Fitness account on their website and navigate to the cancellation section. Follow the instructions provided to cancel your membership online. If this option is not available for your specific location, you may need to use one of the other methods mentioned in this article.

Cancel by Phone

If you prefer to cancel your Planet Fitness membership over the phone, you can contact their customer service department. Look up the customer service phone number for Planet Fitness and call during their business hours. Be prepared to provide your membership details and answer any security questions to verify your identity.

Review your Billing Statements

After initiating the cancellation process, it is essential to review your billing statements to ensure that you are no longer being charged for your Planet Fitness membership. If you notice any discrepancies or continue to be billed after cancelling, contact Planet Fitness immediately to resolve the issue.

Keep Documentation

Throughout the cancellation process, it is crucial to keep all documentation related to your cancellation. This includes any emails, letters, or receipts you receive. Having these documents on hand will be helpful in case of any future disputes or issues.

Follow Up

After cancelling your Planet Fitness membership, it’s a good idea to follow up to ensure that the cancellation was processed successfully. Contact Planet Fitness or visit your local gym to confirm that your membership has been officially cancelled.


Cancelling your Planet Fitness membership may require different steps depending on your membership type. Whether you visit your local gym, send a cancellation letter, cancel online, or contact customer service, it’s important to follow the correct process to ensure your membership is cancelled successfully. Remember to review the cancellation policy, keep documentation, and follow up to avoid any future issues.

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