can you cancel planet fitness online

can you cancel planet fitness online

Can You Cancel Planet Fitness Online?

Planet Fitness is a popular gym chain known for its affordable membership options and judgment-free atmosphere. However, circumstances may arise where you need to cancel your membership. One common question that arises is whether you can cancel Planet Fitness online. In this article, we will explore this topic from various angles to provide you with a comprehensive understanding of the cancellation process.

1. Understanding Planet Fitness Membership

Before discussing the cancellation process, it’s important to understand the different types of Planet Fitness memberships. The two most common types are the basic and the black card membership. The basic membership grants access to a single Planet Fitness location, while the black card membership offers additional benefits such as access to all Planet Fitness locations and perks like tanning and massage chairs.

2. Terms and Conditions

When you sign up for a Planet Fitness membership, you agree to their terms and conditions. It is crucial to review these terms before canceling your membership to understand any specific requirements or restrictions. The cancellation policy may vary depending on your membership type and the duration of your contract.

3. In-Person Cancellation

While Planet Fitness does not provide an online cancellation option, they do allow members to cancel their membership in person. You can visit your local Planet Fitness location and speak with a staff member to initiate the cancellation process. It is advisable to bring your membership card and identification for verification purposes.

4. Cancellation Fees

Depending on your membership type and the terms of your contract, you may be subject to cancellation fees. These fees are typically outlined in the terms and conditions and can vary from one location to another. It is important to inquire about any potential fees before proceeding with the cancellation process.

5. Written Notice

can you cancel planet fitness online

In some cases, Planet Fitness may require written notice for cancellation. This means that in addition to visiting the gym in person, you may need to provide a written request to cancel your membership. This requirement ensures that the cancellation is documented and helps prevent any misunderstandings.

6. Timing of Cancellation

Another important aspect to consider is the timing of your cancellation. Planet Fitness typically requires a notice period before the cancellation takes effect. This means that you may still be charged for one or more additional months, depending on the terms of your contract. It is essential to inquire about the notice period and plan your cancellation accordingly.

7. Membership Freeze

If you are unsure about canceling your Planet Fitness membership permanently, you may have the option to freeze your membership instead. Freezing your membership allows you to temporarily suspend your payments and access to the gym. This option is particularly useful if you have a short-term interruption in your fitness routine.

8. Customer Support

If you have any questions or concerns regarding the cancellation process, it is recommended to reach out to Planet Fitness customer support. They can provide you with personalized assistance and guide you through the necessary steps to cancel your membership.


While Planet Fitness does not offer an online cancellation option, you can cancel your membership in person at your local gym. It is crucial to review the terms and conditions, inquire about any potential fees, and plan your cancellation timing accordingly. If you are unsure about permanent cancellation, you may have the option to freeze your membership temporarily. Remember to reach out to customer support if you need any assistance throughout the process.

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